Voice API
Build voice experiences with programmable calls, interactive IVR menus, call recording, and real-time transcription. Scale from one call to thousands concurrently.
Programmable Calls
Make and receive calls via API. Control call flow with text-to-speech, DTMF input, and dynamic routing.
Call Recording
Record calls for quality assurance, compliance, and training. Recordings are securely stored and accessible via API.
Real-time Transcription
Get live transcriptions of calls in Arabic and English. Perfect for sentiment analysis and automated note-taking.
Features
IVR Menu Builder
Create interactive voice response menus that guide callers through options, collect input, and route to the right department. Our visual builder makes it easy to design complex call flows without writing code. Support for Arabic and English text-to-speech.
Click-to-Call Widget
Add a call button to your website or app that connects customers to your team instantly. Customers click, enter their number, and receive a callback within seconds — no phone system required on either end.
Call Analytics & Monitoring
Monitor active calls in real-time, track call duration, abandonment rates, and agent performance. Get detailed CDRs (Call Detail Records) and export data for your BI tools.
How Businesses Use Voice API
IVR & Call Routing
Route callers to the right department with automated menus and smart queue management.
Outbound Campaigns
Run automated outbound call campaigns for surveys, reminders, and collections.
Customer Support
Set up a professional call center with recording, monitoring, and quality scoring.
Alerts & Notifications
Deliver time-critical alerts via voice calls when SMS and messaging aren't enough.
Quick Start
Integrate in minutes with clean, documented APIs
import Zajel from '@zajel/sdk';
const client = new Zajel({ apiKey: 'your_api_key' });
const call = await client.voice.create({
to: '+201234567890',
from: '+20221234567',
tts: 'Welcome to Zajel. Press 1 for sales, 2 for support.',
record: true,
maxDuration: 300
});
console.log(call.id);
// => "call_xyz789"Voice API FAQ
Build Voice Experiences in Minutes
Get a phone number and make your first call in under 10 minutes.