WhatsApp Business API

Order Confirmation & Shipment Tracking

Automate order updates and delivery notifications via WhatsApp. Keep your customers informed at every step of their journey.

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How It Works

Simple 4-step process to automate your order communications

1

Order Placed

Customer places an order on your platform

2

Instant Confirmation

Automatic WhatsApp confirmation sent within seconds

3

Real-time Tracking

Shipment updates delivered at every milestone

4

Delivery Complete

Final confirmation with feedback collection

Features

Everything you need to keep customers informed and satisfied

Instant Confirmations

Send order confirmations within seconds of purchase

Real-time Tracking

Automatic updates at every shipment milestone

Rich Media Support

Include images, PDFs, and interactive buttons

Multi-language

Communicate in Arabic, English, or any language

Analytics Dashboard

Track delivery rates and customer engagement

Easy Integration

Connect your e-commerce platform in minutes

Pricing Plans

Choose the plan that fits your business needs

Choose Your Credit Package

Starter Pack

$50
3,000 Credits

Perfect for testing and small campaigns.

  • No expiration date
  • Access to all channels
  • Basic Analytics
  • Email Support
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POPULAR

Growth Pack

$120
10,000 Credits

Best value for growing businesses.

  • No expiration date
  • Access to all channels
  • Advanced Analytics
  • Priority Support
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Scale Pack

$200
25,000 Credits

For high-volume enterprises.

  • No expiration date
  • Access to all channels
  • Dedicated Account Manager
  • API Integration Support
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Redemption Rates

How your credits are consumed per message.

OTP & Verification

1 Credit
per message

Marketing Broadcasts

2 Credits
per message

Utility & Orders

1.5 Credits
per message

Frequently Asked Questions

Got questions? We've got answers.

Order confirmations are sent within seconds of receiving the webhook from your platform. Our average delivery time is under 3 seconds.
We support Shopify, WooCommerce, Magento, and any platform with webhook capabilities. Custom integrations are also available.
Yes! You have full control over message content, including text, images, and interactive buttons. All templates must be approved by WhatsApp.
Our system automatically retries failed messages and can fall back to SMS if needed. You'll be notified of any delivery issues.
Yes, we offer a free sandbox environment for testing. You can send up to 100 test messages before going live.

Ready to automate your order communications?

Join hundreds of businesses using Zajel for order confirmations

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